Gentle care for the animals you’d do anything for.

Independent veterinary clinic in Ashgrove since 2009. Four vets, three nurses, and the same familiar face at every visit. Most appointments available within 48 hours.

A pet owner holding her dog close in warm daylight.

48 hrs

most appointments

Open today until 7:00pm

Open today until 7:00pm

41 Ashgrove Lane, Ashgrove

41 Ashgrove Lane, Ashgrove

Mon–Fri 8am–7pm · Sat 9am–2pm · Sun closed

Mon–Fri 8am–7pm

· Sat 9am–2pm

· Sun closed

Your first visit

What to expect on your first visit

Most of the anxiety about a vet appointment is not knowing how it’ll go. Here’s how it goes.

1

Before you arrive

Bring any records from a previous vet, a list of anything they’re taking, and a note of what you’ve noticed. If your pet is nervous, tell us when you book and we’ll put you in a quieter slot.

1

Before you arrive

Bring any records from a previous vet, a list of anything they’re taking, and a note of what you’ve noticed. If your pet is nervous, tell us when you book and we’ll put you in a quieter slot.

2

In the waiting room

Cats go in the raised area away from the dogs. If waiting is going to be difficult, tell reception and you can wait in the car: we’ll come and get you.

2

In the waiting room

Cats go in the raised area away from the dogs. If waiting is going to be difficult, tell reception and you can wait in the car: we’ll come and get you.

3

The appointment

Twenty minutes as standard. A full nose-to-tail check, then time to actually talk. If we recommend something, you’ll get the reasoning and the cost before anything happens.

3

The appointment

Twenty minutes as standard. A full nose-to-tail check, then time to actually talk. If we recommend something, you’ll get the reasoning and the cost before anything happens.

4

Afterwards

You’ll leave with a written summary. If tests were run, we call with results rather than making you chase us.

4

Afterwards

You’ll leave with a written summary. If tests were run, we call with results rather than making you chase us.

Your team

You’ll see the same vet each time. That’s deliberate.

Continuity matters more in veterinary medicine than people expect. A vet who saw your dog last year notices the change this year. When you register, you’re assigned a primary vet, and we work hard to keep you with them.

In their words

What our clients say

Our old collie had been “just getting old” for two years. Tomás found arthritis, treated it, and she started using the stairs again within a month.

Marta L.

Bess

·

Dog

Our old collie had been “just getting old” for two years. Tomás found arthritis, treated it, and she started using the stairs again within a month.

Marta L.

Bess

·

Dog

I called at 8am convinced I was overreacting. The nurse said bring him now. He’d eaten something he shouldn’t have and it mattered that we didn’t wait.

Declan R.

Otto

·

Dog

I called at 8am convinced I was overreacting. The nurse said bring him now. He’d eaten something he shouldn’t have and it mattered that we didn’t wait.

Declan R.

Otto

·

Dog

Aoife is the first vet who’s taken our rabbits seriously as actual patients. She knew things about them we didn’t.

Yusuf & Elena K.

Pip and Sorrel

·

Rabbits

Aoife is the first vet who’s taken our rabbits seriously as actual patients. She knew things about them we didn’t.

Yusuf & Elena K.

Pip and Sorrel

·

Rabbits

Visit us

Come and find us

We’re on Ashgrove Lane, just past the library. Free parking in the small lot behind the building, and step-free access at the front.

41 Ashgrove Lane, Ashgrove, [State/County] [Postcode]

Step-free entrance at the front. Accessible parking bay nearest the door. Cat-only waiting area to the left of reception.

Opening hours

Monday

8:00am

–

7:00pm

Tuesday

8:00am

–

7:00pm

Wednesday

8:00am

–

7:00pm

Thursday

8:00am

–

7:00pm

Friday

8:00am

–

7:00pm

Saturday

9:00am

–

2:00pm

Sunday

Closed

New here? We’d like to meet them.

Registering takes a few minutes and the first wellness visit is the easiest way to start. Tell us anything we should know when you book: nervous, reactive, been through something difficult. We’ll plan around it.

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